Safety & Security
Your safety is our top priority. We've built multiple layers of protection to ensure a secure and trustworthy platform for connecting with fellow travelers.
Our Safety Features
Verified Travelers Only
All users must verify their trips with e-tickets or boarding passes. Our admin team reviews every submission to ensure authenticity and safety.
Profile Verification
Complete profile verification process ensures you're connecting with real travelers. We verify identity through official flight documents.
Private Messaging
All conversations are private and secure. Your personal information is protected, and you control who can message you.
Block & Report
If you encounter any inappropriate behavior, you can instantly block users or report them. Our team reviews all reports promptly.
Privacy Controls
You decide what information to share. Profile visibility and messaging controls give you full control over your privacy.
Clear Guidelines
Our community guidelines ensure respectful interactions. We have zero tolerance for harassment, spam, or inappropriate behavior.
Safety Tips for Travelers
Verify Before Meeting
Always verify the person's identity through the platform before meeting in person. Use the verified profile badge as confirmation.
Meet in Public Places
If you decide to meet your flight buddy, choose public locations like airport terminals, cafes, or waiting areas.
Share Your Plans
Let friends or family know about your plans to meet someone from FlightBuddys. Share your itinerary and meeting location.
Trust Your Instincts
If something feels off or uncomfortable, trust your instincts. You can always block or report users who make you feel unsafe. Do not share your seat number.
Keep Personal Info Private
Don't share sensitive personal information like home address, financial details, or passwords through the platform.
Report Suspicious Activity
If you notice suspicious behavior or profiles, report them immediately. Our safety team investigates all reports.
How to Report Issues
Identify the Issue
Recognize inappropriate behavior, spam, harassment, or suspicious activity.
Use Report Feature
Click the report button in the chat or user profile. Select the reason and provide details.
Block if Needed
Immediately block the user to prevent further contact while we review your report.
We Investigate
Our safety team reviews all reports within 24 hours and takes appropriate action.
Community Guidelines
- Be Respectful — Treat all users with kindness and respect. Harassment, discrimination, or hate speech will not be tolerated.
- Be Authentic — Use accurate information and real photos. Impersonation or fake profiles will result in immediate account suspension.
- No Spam or Scams — Don't send unsolicited messages, promotional content, or attempt to scam other users.
- Respect Privacy — Don't share other users' personal information without consent.
- Report Violations — If you see someone violating these guidelines, report them immediately.
Have a Safety Concern?
If you encounter any safety issues or have concerns, don't hesitate to report them. Our safety team is here to help.
Safety FAQs
How do you verify users?
All users must upload their e-ticket or boarding pass when registering a trip. Our admin team manually verifies each submission to ensure authenticity before approval.
What happens when I report someone?
Our safety team reviews all reports within 24 hours. If violations are confirmed, we take appropriate action including warnings, temporary suspensions, or permanent bans.
Can I block someone?
Yes! You can block any user directly from their profile or chat. Blocked users cannot message you or see your profile. You can unblock them anytime from your settings.
Is my personal information safe?
Absolutely. We use industry-standard security measures to protect your data. Your personal information is never shared with other users without your consent, and we comply with data protection regulations.
What should I do if I feel unsafe?
Immediately block the user and report them. If it's an emergency, contact local authorities. Our platform is for connecting travelers, but always prioritize your personal safety.
How quickly are reports reviewed?
We aim to review all safety reports within 24 hours. Urgent safety concerns are prioritized and reviewed even faster. You'll receive an email update once your report is reviewed.