Safety & security
Multiple layers of protection — verification, private messaging, block/report tools, and a real safety team — keep the community trustworthy.
How we keep the platform trustworthy
Every user must verify their trip with an e-ticket or boarding pass. Our team reviews each submission.
Identity is confirmed through official flight documents — you're connecting with real people on real flights.
Conversations are private and secure. You decide who can message you and what you share.
Encounter anything off? Block instantly and report in a tap — our safety team reviews every case.
Choose what to share. Profile visibility and messaging controls put you in charge of your data.
Community guidelines keep interactions respectful. Zero tolerance for harassment, spam, or abuse.
Safety tips for travelers
Practical advice for when you're about to meet your buddy.
Always verify the person's identity through the platform before meeting in person.
Choose public locations — airport terminals, cafes, or waiting areas.
Let someone you trust know your itinerary and meeting location.
If something feels off, trust it. You can block or report any time. Never share your seat number.
Don't share your home address, financial info, or passwords via the platform.
Spot something suspicious? Report it — our safety team investigates every report.
How to report an issue
We review every report. Here's what happens.
- 1Identify the issue
Recognize inappropriate behavior, spam, harassment, or suspicious activity.
- 2Use the report feature
Tap report in the chat or profile. Select the reason and add details.
- 3Block if needed
Block the user immediately to prevent further contact while we review.
- 4We investigate
Our safety team reviews reports within 24 hours and takes action.
Community guidelines
- Be respectful — Treat everyone with kindness. Harassment, discrimination, or hate speech is not tolerated.
- Be authentic — Use accurate information and real photos. Impersonation leads to immediate suspension.
- No spam or scams — No unsolicited messages, promotional content, or attempts to scam other users.
- Respect privacy — Don't share other users' personal information without consent.
- Report violations — See a violation? Report it — we'll handle it quickly.
Have a safety concern?
If you spot any safety issue, our team is here to help — and we take every report seriously.